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Trailhead Physical Therapy SMS Privacy Policy

-SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

-Types of SMS Communications

 Upon consenting to receive text messages from Trailhead Physical Therapy, you may receive communications related to appointment reminders, follow-up messages, and billing inquiries. Please note that standard messaging disclosures apply.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. McLean at Trailhead Physical Therapy on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

-Message Frequency

Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

-Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

-Opt-In Method

 You may opt in to receive SMS messages from Trailhead Physical Therapy in the following ways:

  • By submitting an online form

  • Verbally, during a conversation

  • By filling out a paper form

-Opt-out

 Customers can opt out of SMS messaging from Trailhead Physical Therapy by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Standard Messaging Disclosures

  • Message and data rates may apply

  • Standard messaging rates will be charged by your mobile service provider.

  • You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.

For assistance, text "HELP" to 303.325.2653 or visit our https://trailheadpt.com/contact-us